FIRST CAB OFF RANK: Volkswagen Group Australia has announced that the Amarok is the first vehicle in line for the diesel emissions recall program.
Volkswagen Group Australia has begun its voluntary recall program to address vehicles affected by the global emissions matter, starting with 8,694 affected Amaroks. Other models in the program will follow in the coming months.
Owners of affected Amarok vehicles have been contacted via email this morning, and will also receive a letter from Volkswagen Group Australia, inviting them to make an appointment with their local Volkswagen dealer.
The recall will involve a software upgrade performed by a Volkswagen dealer technician in under half-an-hour, at no cost to customers.
Volkswagen Group Australia assures its customers that the implementation of the measure does not lead to a deterioration of the fuel consumption, CO2 emissions, engine performance, torque and vehicle acoustics and all vehicle values related to type approval remain unchanged; and continue to outperform the minimum emissions requirements of both Euro 4 and Euro 5 standards.
Recalls for other Volkswagen Group models with 2.0 litre EA189 diesel engines will continue throughout the year, progressing model-by-model. A recall for affected 1.6 litre vehicles will commence later this year.
Volkswagen Group Australia is working closely with its national dealer network to ensure the issue is resolved for its customers as quickly and efficiently as possible.
Customers should wait until they receive a letter from Volkswagen Australia before booking a dealer appointment. Volkswagen and ŠKODA customers who remain unsure if their vehicle is affected can enter their Vehicle Identification Number (VIN) via a link on the relevant brand websites: www.volkswagen.com.au, www.skoda.com.au and www.volkswagen-commercial.com.au
Customers can also contact a dedicated customer care number on 1800 504 076.
